Do you avoid difficult conversations with some parents, and find ‘the situation’ doesn’t improve or, worse still, gets worse? Do you let issues brew because you hate discord and disagreement and don’t want anyone to think badly of you? This live, 90-minute online seminar will give you the skills and mindset you need to handle uncomfortable conversations with complete professionalism. Designed for anyone in a middle management or senior leadership role – for example HoD, deputy, project lead, PA, bursar, marketing director, catering manager – this insightful seminar will help you tackle whatever’s holding you back and give you both practical tips and an opportunity to practise the skills to help achieve a positive outcome.

This seminar is delivered by GSA member Nicky Bright (Botterill), until recently Headmistress of Bruton School for Girls, now running her own leadership development and coaching consultancy, Bright Lead Ltd, providing transformational support to individuals and organisations to enable individuals to be their best selves and organisations to flourish through bespoke development programmes, training and coaching.